FAQ

How does the Pupkind Suds Brush work?

The Pupkind Suds Brush has a refillable shampoo reservoir built into the brush. Simply open the top, add your dog’s shampoo, then press gently while scrubbing. Shampoo flows through the soft silicone bristles to help spread it evenly through your dog’s coat.

Can I use my own dog shampoo?

Yes. The Suds Brush is designed to be used with your dog’s regular shampoo. We recommend using a shampoo that is suitable for your dog’s skin and coat.

Is it gentle on dogs?

Yes, the brush uses soft silicone bristles designed to be gentle during bath time. Always use light pressure and avoid sensitive areas such as the eyes, ears, nose, and any irritated skin.

Can it be used on all dogs?

The Suds Brush can be used on most dogs, but every dog is different. If your dog has sensitive skin, irritation, allergies, or a medical condition, check with your vet before use.

How do I clean the Suds Brush?

After each use, rinse the brush thoroughly with clean water to remove leftover shampoo, dirt, and hair. Open the top and allow it to air dry fully before storing.

Can I use it without shampoo?

Yes. You can use the brush with water only for a gentle rinse or light scrub, especially after beach days, muddy walks, or outdoor play.

How much shampoo should I use?

Start with a small amount of shampoo. You can always add more if needed. Using too much shampoo can make rinsing harder, so a little usually goes a long way.

Does it help reduce mess?

The Suds Brush is designed to make bath time easier by combining shampoo dispensing and scrubbing in one tool. It helps reduce the need to juggle a bottle while washing your dog.

How long does shipping take?

Shipping times may vary depending on your location. Once your order has been shipped, you’ll receive tracking details by email so you can follow your delivery.

What if my order arrives damaged or incorrect?

If your order arrives damaged, faulty, or incorrect, please contact us with your order number and photos of the issue. We’ll review it and help make it right.

Can I return my order?

If you need to request a return, please contact us first so we can help with the next steps. For hygiene reasons, used pet grooming products may not be eligible for return unless they are faulty or damaged. Please see our Returns & Refunds Policy for full details.

How do I contact you?

You can reach us through the Contact Us page. If your message is about an order, please include your order number so we can help you faster.